OGDEN, UT — In the halls of Weber Adult Education, the first thing many students encounter isn’t a textbook or a testing center—it’s the smiling face of Serena Hawes.
Hawes, the school’s bookkeeper, was recently honored with the Extra Mile Award, a recognition that highlights her role as the "heartbeat" of the district’s adult education program. While her official title involves managing finances, those who work alongside her say her real value lies in her ability to mend spirits and build bridges toward a better future.
Setting the "Temperature" for Success
For Serena, the workday begins long before the first bell. She arrives early to ensure the environment is ready for both staff and students, performing small but significant rituals like opening every door and hand-flipping the desk calendars for her colleagues.
"I like to come before everyone and open all the doors... so they come in with their hands full, they can just walk into their classes," Hawes shared. "It seems silly, but it’s important to me."
This attention to detail sets a tone of care and accessibility that defines the "Weber Adult Ed" experience.
The Face of Hope
Many students entering the adult education system arrive feeling "broken" or intimidated by past academic failures. For them, Hawes is the "face of the program"—often the voice they first hear on the phone and the person who greets them during orientation.
A "Rock" for the Vulnerable: Students describe Serena as a shoulder to cry on and a steady hand through life's struggles.
A Proven Impact: In the 2024-25 school year alone, Serena helped guide 72 high school students through the GED IT program, focusing on those at the highest risk of dropping out.
The Ultimate Celebration: Her impact is so profound that many graduates return to the building specifically to take "graduation selfies" with her to post on social media.
A Legacy of Kindness
Colleagues nominated Hawes not just for her efficiency, but for her genuine empathy. "She makes the environment so warm and welcoming... we all kind of just feel like a bunch of friends here," one coworker noted during the award presentation.
When asked about her dedication, an emotional Hawes didn't point to spreadsheets or budgets. "This job means a lot to me, and I take a lot of pride in it," she said. "It’s a privilege to be able to just interact with them for a few minutes each day and smile."
As the latest recipient of the Extra Mile Award, Serena Hawes stands as a reminder that in the world of education, the most important "results" are often the ones that start with a simple, welcoming hello.